Privacy Policy

Last Updated: May 15, 2025.

Grupo Heva (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website grupoheva.com.

By using our website, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue using our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information: such as your name, email address, phone number, or other details you provide through contact forms or inquiries.
Non-Personal Information: such as your browser type, IP address, operating system, and browsing behavior, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support.
Improve our website, services, and user experience.
Send updates, promotional content, or newsletters (only if you have opted in).
Monitor and analyze usage trends and security.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

With trusted third-party service providers who assist us in operating our website and conducting our business.
To comply with legal obligations, government requests, or protect our rights and security.
In connection with a business transfer, such as a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance website functionality.
Analyze traffic and usage patterns.
Personalize your experience.

You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no system is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access, correct, or delete your personal information.
Withdraw consent for communications at any time.
Request limitations on how we process your data.

To exercise these rights, please contact us at info@grupoheva.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

8. Children’s Privacy

Our website is not directed to children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Grupo Heva
Email: info@grupoheva.com
Website: https://grupoheva.com